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Privacy Policy

   

1. Preamble

The protection of your privacy is essential to Acar'Up Consumer Health (hereinafter also referred to as "We"). Acar'Up Consumer Health intends to inform you, in a transparent way, about how your data is processed and protected when you transmit it to us.

Acar'Up Consumer Health undertakes to process your personal data only in accordance with the relevant regulations, in particular the European Data Protection Regulation 2016/679 (hereinafter also referred to as "DPRR").

The purpose of this privacy policy is therefore to inform you, among other things, about:

2. Who is the data controller?

Acar'Up Consumer Health sprl
Clos Chapelle aux Champs, 30
1200 Brussels, Belgium
Tel: (+32) 2.880.62.60
E-Mail: info@acarup.com
Web: www.exaller.com
(Director: Mr. Jonathan Feldbrugge)
VAT: BE 0567.583.523

3. Why do we process your personal data (the purposes)?

3.1 Improvement and management of our website:

3.1.1. What personal data?

Cookies Management: All relevant information can be found in our cookie policy.

Access data (logfiles): Date and time of visit; Page(s) consulted; Quantity of data consulted; IP address; Reference URL; Browser type; Browser version; User's operating system; Internet service provider; etc. / This type of information is collected anonymously and is analyzed by Acar'Up Consumer Health only for statistical purposes.

3.1.2 Who is concerned?

All users of our website.

3.1.3 Why? 3.1.4 On what legal basis?

3.2 Customer Management

3.2.1 What personal data? Contains "sensitive" personal data?

Any other medical data or data relating to your state of health or pathologies that you consider it useful to provide us with.

our medical products/services or for therapeutic purposes.

3.2.3 Who is concerned? 3.2.4 Why? 3.2.5 On what legal basis?

3.3 Management of our marketing activities and newsletter

3.3.1 What personal data? 3.3.2 "Sensitive" personal data?

Any other medical data or data relating to your state of health or pathologies that you consider useful to provide us with.

3.3.3 Who is concerned? 3.3.4 Why? 3.3.5 On what legal basis?

3.4 Allergic Assessment Management

3.4.1 What personal data?

Any other medical data that you consider useful to provide us.

3.4.2 Who is concerned? 3.4.3 Why? 3.4.4. On what legal basis?
4. Data retention policy

Acar'Up Consumer Health undertakes to keep your personal data only as long as necessary for the purpose concerned.

However, some of your personal data is kept for a longer period of time required by law and for the time necessary to process any litigation proceedings.

In addition, you will find all information about the lifetime of our cookies in our cookie policy.

In the event that the processing of your data is based on your consent, you are able to withdraw your consent at any time by contacting us at the following address: privacy@acarup.com.

5. The people with whom we share your data

For one or more of the purposes described above, we may, always in your interest and subject to compliance with the relevant legal obligations, share your personal data with:

6. Transfer of your data to third countries

The transfer of your data outside the European Economic Area is mainly due to the location of some of our subcontractors.

Indeed, in order to offer you a quality service, we have decided to outsource certain operations to specialized service providers who have real expertise in their fields. Some of these providers are based outside the European Economic Area.

How are these data transfers managed?

Regardless of the countries where our subcontractors are located, we always select them with the greatest care. This is particularly the case with regard to the way your data is secured. These subcontractors only act on instructions from Acar'Up Consumer Health and do not use your data at any time for anything other than the performance of the services we entrust to them. A contract is systematically concluded between Acar'Up Consumer Health and the selected subcontractors.

When our service providers are established outside the European Economic Area, we are committed to selecting them as a priority in countries whose legal framework provides a satisfactory level of security.

Where this is not possible, we regulate these transfers through appropriate legal mechanisms, including the signature of standard contractual clauses specifically provided for this type of transfer or self-certification to Privacy Shield (the latter mechanism being valid only for service providers based in the United States).

7. Protecting your data

We use a range of technical and organisational measures necessary to protect your personal data in order to limit the risks of destruction, loss, modification, access or unauthorised processing, including physical, electronic and management measures to ensure the security, accuracy and updating of your personal data. These measures include:

8. Your rights

You have a number of rights. Indeed, you have, subject to the scope of the relevant legal provisions, the right:

. If you wish to be referred to the appropriate supervisory authority, please contact us as indicated below (right to file a complaint with the competent supervisory authority).

If you wish to exercise any of your rights or file a complaint, please send us a written, dated and signed request, with a copy of your identity card, to the following address privacy@acarup.com and/or to the following physical address:

Acar'Up sprl
Clos Chapelle aux Champs 30
1200 Brussels, Belgium

In general, you will receive a response within 30 days.

9. Changes to this Privacy Policy

We may change or amend this Privacy Policy from time to time. Due, in particular, to legislative changes, the development of new services or a change in the way we process personal data.

In order to keep you informed of any changes to this Privacy Policy, we will change the revision date at the top of the page. The new modified or amended privacy policy will apply as of that date. Therefore, we encourage you to periodically review this Privacy Policy to be informed of any changes.

10. Contact us for more information

If you need any additional information regarding Acar'Up Consumer Health's use of your personal data or if you would like a PDF version of this privacy policy, please do not hesitate to contact us at privacy@acarup.com.